Mike Car Rental is committed to handling personal data responsibly and in line with applicable Cyprus and European Union data protection rules, including the General Data Protection Regulation (GDPR). This page is a practical website policy and should be reviewed from time to time as our services, booking providers, or legal requirements change.

1. Who we are

Mike Car Rental operates this website and provides car rental related customer support and booking assistance in Cyprus.

2. What personal data we may collect

Depending on how you use the website, we may collect:

  • your name, email address, phone number, and message when you contact us;
  • booking-related details you submit, such as pickup and return dates, location, selected vehicle, or enquiry notes;
  • technical information such as browser type, device type, IP address, pages viewed, and basic analytics or security logs;
  • communication records if you contact us by email, phone, WhatsApp, or website form.

3. Why we use your data

We use personal data only where we have a valid reason to do so. This may include:

  • responding to your questions and service requests;
  • helping you start or manage a booking or booking enquiry;
  • sending service-related updates connected to your request;
  • protecting the website against spam, abuse, fraud, or technical misuse;
  • improving our website, customer service, and booking experience;
  • complying with legal, regulatory, tax, accounting, or insurance obligations where required.

4. Legal bases for processing

Depending on the situation, we may process personal data because:

  • it is necessary to take steps at your request before entering into a contract;
  • it is necessary for the performance of a contract or booking-related service;
  • it is necessary for our legitimate interests, such as running and securing the website and handling customer support;
  • you have given consent, where consent is required;
  • we need to comply with a legal obligation.

5. Booking engine and third-party services

Our website may connect you to a third-party booking engine, including RentSyst or related booking pages, to show live availability and help complete reservations. When you continue into a third-party booking environment, additional privacy terms from that provider may apply to the data you enter there. Payment processing may also be completed on secure third-party pages.

6. Cookies and similar technologies

We may use cookies or similar tools for essential website operation, security, basic analytics, and user experience. Some third-party services, such as booking widgets, maps, analytics tools, or advertising tools, may also place cookies subject to their own policies. You can usually control cookies through your browser settings.

7. Sharing of information

We do not sell personal data. We may share limited information only where necessary with:

  • booking platform providers and related reservation tools;
  • payment providers, where applicable;
  • website hosting, email, security, or support service providers;
  • professional advisers or authorities where legally required.

8. Data retention

We keep personal data only for as long as reasonably necessary for the purpose it was collected, including customer service, legal, tax, accounting, dispute handling, and security purposes. Retention periods may vary depending on whether the data relates to a simple enquiry, a completed booking, a cancelled booking, or a legal requirement.

9. Your rights

Subject to applicable law, you may have the right to request access to your personal data, correction of inaccurate data, deletion, restriction, objection, or data portability. You may also have the right to withdraw consent where processing is based on consent.

10. How to contact us about privacy

To exercise privacy rights or raise a privacy concern, please contact us first so we can try to resolve the issue promptly:

If you believe your rights have not been handled properly, you may also complain to the Office of the Commissioner for Personal Data Protection in Cyprus.

11. Security

We take reasonable technical and organisational steps to protect personal data against unauthorised access, misuse, loss, or disclosure. No website or transmission method can be guaranteed to be completely secure, so customers should also use secure devices and trusted networks when booking online.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version published on this website will apply from the date of posting.

Last updated: 08 April 2026